Want to Join the GMCF Team?

This is a part-time, hourly position with a benefit package that includes:Green Mountain Community Fitness is looking for part time Operations Team (O-Team) members. Do you have a passion for fitness and desire to support memorable and highly positive workout experiences for others? At GMCF, we work to ensure our members feel welcome, supported, and safe while they work to achieve their fitness goals, no matter where they are on their personal fitness journey. If you enjoy engaging with others, providing exceptional customer service, and have a “can do” attitude, GMCF is a great place to grow your career in the health and wellness world!

O-Team employees are organized, friendly, motivating and team-oriented. They are happy to help members have consistently successful workout experiences by greeting them and addressing their needs with the utmost professionalism, kindness and care. Specifically, the O-Team employees are responsible for helping members navigate and participate in the activities offered at GMCF. This includes checking in members in a friendly and positive manner, processing payments, leading guest tours, keeping the exercise spaces orderly, and other duties as assigned.

What you’ll do as an O-Team Member:
Open and close the facility (if scheduled for that duty) in a safe, efficient manner by following established procedures
Monitor check-ins
Manage phone inquiries and assist callers according to the company’s procedures
Process all monetary transactions on the point of sale system
Maintain the organization and cleanliness of the equipment and group exercise environments, both in the fitness barn and pool area
Move the pool lane lines according to the daily schedule of classes, lap swimming, and open swim times
Respond to member requests, inquiries, and concerns ensuring they get addressed in an effective, prompt and friendly manner
Communicate well with fellow O-Team members as well as the Operations Director
Work when scheduled and adhere to company advanced notice policies
Perform other duties as directed by the Operations Director

Skills for success:
Excellent communication and customer service skills
Basic computer skills
Friendly, enthusiastic, and positive attitude
Ability to multitask and determine priorities
High level of professionalism, honesty, integrity, and work ethic
Willingness to work flexible hours

Position Specifics:
Pay Rate $14 – $17/hr
Part time with up to 20 hours a week (3 weekday closing shifts available)
Schedule is based on the needs of the department

Benefits:
Paid vacation time (accrues with tenure)
Professional development and continuing education opportunities
Free gym membership
Discounts on birthday parties, pool, and gym rentals